Learning Communities

Introduction

A change is an irreversible process that affects an individual as well as an organization. A person or a group of people need to know the nature and implications of change for the purpose of facilitating a particular change. In educational theory and practice, Hargreaves (2003) expressed the view that teaching plays a key role as an agent of change in a knowledge society. Teaching is a complex activity requiring a maximum level of professional development in order to perform it successfully. 
Teachers need to be familiar with a variety of strategies to achieve the highest level of professional development. Sergiovanni (1999) suggested an effective strategy for learning in which teachers learn how to learn together and develop special relationships with the principal, with each other, and with the students. 
The idea of learning together gave birth to learning communities where the learning needs of each member are addressed in order to promote social cohesion within a locality (Yarnit, as cited in Kilpatrick, Barret & Jones, 2003). Carroll (2000) explained that all the members work collaboratively to achieve common goals, learn together and collectively solve problems. New knowledge is acquired and skills are developed through the participation and contributions of the members of the learning community.

Importance of learning communities in education

A learning community is formed around relationships and ideas creating social structures that bind the people to a set of shared values and ideas for the purpose of collaborative learning, inquiry, and generating knowledge (Sergiovanni, 2000). It involves learning activities in which the individuals learn responsibly to contribute to collective learning. The participants need to collaborate for shared discovery and learning rather than depending upon traditional expert-centered lectures. 
They can contribute to achieving learning goals and enriching a learning community. Zepeda (2004) stated the importance of generative learning as critical in an inquiry process. Generative learning promotes the confidence among learners to solve problems actively through inquiry, reflection, and application of a variety of effective strategies for learning in a diverse social context. 
In many communities, the workers work in isolation which leads to a competitive culture in which they reluctantly share their strengths and fear admitting weaknesses. The learning communities provide time and opportunities for workers to develop collaboration and share freely their successes and failures. Hargreaves (2003) and Jessie (2007) agreed that schools as learning communities focus on what is learned not on what is taught. The teachers observe each other’s classes, collect data and identify need improvement areas and collectively find solutions to problems. The focus is not on what teachers plan to do but what the teachers actually do. 
Educational institutions as learning communities focus on broader community relationships and networks for developing students’ abilities to play their role in society and creating productive citizens. Economic progress and students’ academic and social achievement may be ensured in a learning community (Calderwood, as cited in Kilpatrick, Barrett & Jones, 2003). 
According to research separately conducted by Kezar and Collier (as cited in Kilpatrick, Barrett & Jones, 2003), educational institutions as learning communities encourage ways to reduce isolation and developing collaboration, curriculum integration, up-to-date approaches to academic pursuits for the improvement of students’ learning.
 The effectiveness of learning communities may be enhanced through creating a professional culture. Research on leadership conducted by Zepeda (2004) revealed that a professional culture within educational institutions involves educational development and a sense of openness to enhance communicating knowledge. Through an inquiry, effective decision making, and providing feedback, the benefits of learning communities can be increased. Trust-building is a condition of collaboration among the staff for applying new ideas and reflecting on practices.
The education system in Pakistan particularly and in developing countries generally lacks a collaborative culture and the professionals mainly work in isolation. Shamim and Farah (2005) suggested ways to promote a collaborative culture in which professional learning takes place through inquiry, dialogue, and discussion among the staff. 
 An ongoing exploring culture needs to be created in a school which develops the skills of problem-solving among the teachers through analyzing, evaluating, and synthesizing information. Partnerships across educational institutions can support creating a mutually supportive environment in educational institutions. Teachers need improvement in the teaching and learning process through collaboration for creating learning communities in schools.
A traditional bureaucratic view has substantially influenced education in Pakistan used during the colonial period in South Asia long ago. According to Retallick and Datoo (2005), the model of learning communities can replace the traditional features of bureaucracy, accountability, inspection, strict rules and procedures in education through collaborative professional learning.

Scope of the study

The concept of a learning community came into the discussions of practitioners in education in the 1980s and the researchers started thinking to study it in the 1990s.   Hargreaves (2003) pointed out that in the 1980s and onwards efforts to eliminate the culture of individualism and isolation and create a collaborative culture in education led learning communities came into existence. Developing countries need for creating learning communities to address a bureaucratic approach to education where according to Retallick and Datoo (2005), accountability, rules, and regulations coming from top-level management is a constraint to create a collaborative culture. 
The ideas, information and insights presented in this study are based on books, edited books by international writers, journal articles, research articles, and reports from internet given by international organizations or universities related to learning and professional learning communities in education. One edited book consulted in this study contains articles on the basis of research studies conducted in Pakistan edited by a Pakistani writer and an international writer.

Outline of the study

This study is comprised of five chapters.  Chapter one contains the introduction of the study involving the importance of learning communities in educational settings with a justification of the study. A range of consulted sources, an outline of the study, and the audience of the study have been identified.
Learning communities and their principles, professional learning communities, their attributes/dimensions, outcomes, themes, and issues which are addressed by those communities have been discussed in chapter two.
A thorough discussion of schools as professional learning communities in the light of literature has been given in chapter three. The incorporation of dimensions, outcomes, and themes of professional learning communities in developing school culture has been explained.
Creating learning communities in a classroom is the need for solving problems related to teaching and learning. Chapter four discusses how teachers ensure classrooms to be effective which provides opportunities for academic and social development of the students.
Chapter five is the concluding chapter in which the main issues related to learning communities have been briefly explained. 
This study presents an explanation of how people learn collaboratively and share that learning to benefit others in the form of learning communities. Professional learning communities in the 21st century has become the necessity of professional groups, particularly in the education system. Educators, educational administrators, educational managers, principals, and teachers in developing countries may get valuable insights to create and sustain professional learning communities within their locality. The teachers and students in schools need to create learning communities to eliminate the culture of individualization and isolation to create a collaborative culture. 
This study will help the teachers to collaboratively solve problems related to teaching and learning. Professional developers during planning for professional development of teachers, principals, community members, and social workers can consult this study to build values of trust, building relationships, mutual interaction, collaboration, and collective success.  The boards of directors or governors of learning organizations, educational training centers, supervisors, parent-teacher associations, and researchers may review this study to play their roles in light of the demands of a fast-changing society. 

Chapter 02: Professional learning communities

 Introduction to professional learning communities

The fast pace of change in the 21st century compels learners in society to apply innovative and effective techniques of learning in their workplaces in order to be productive members of society. The process of change emphasizes professional learners to improve their practices for providing educative services effectively. The evolution of learning communities and the basic principles in them has been explained in the early sections of this chapter. A detailed explanation of dimensions, themes, and strategies to sustain professional learning communities is presented in a later part.
When a group of people comes together who have common interests and cultural norms, committed to the achievement of a set of common goals for a longer period of time then it is known as a community. As defined by Ellis (2000), a community is a group of friends, a locality or any supportive organization to reach a common end. It is an an extensive family which develops a sense of close relationships among the members and keeps them informed of their environment through a set of diverse human interactions.

A learning community

A learning community is a group of people formed for a common goal to ensure the needs of each and every member in which ideas are valued to enhance learning opportunities and capacities by creating new knowledge to develop an atmosphere of social interrelations within a society (Wenger, McDermott & Snyder as cited in Beggeto, 2006; Kilpatrick, Barrett & Jones, 2003).
An endeavor by a group of individuals intending to join people to each other in order to know how to learn is said to be a learning community. According to Miller (2000) communities are built when a group of people attempts to cooperatively achieve a common goal and learn together by solving their problems collectively. In a learning community, the members create new knowledge and develop new skills through their involvement in a cooperative learning process.

Evolution of learning communities

The need for collaborative learning was felt by practitioners in various professions such as medical, engineering, agriculture and education in response to the global changes, knowledge economy and information technology in the late 1980s (Yarnit, as cited in Kilpatrick, Barrett & Jones, 2003) so the pace of change in society required a shift in approach to learning. Practitioners thought that communities need to apply a required approach to learning experiences by discarding obsolete ideas to ensure a flourishing future (Smyre, 2000). 
According to Hord (1997) and Williams (2000), the term learning communities was used for collaborative learning and problem solving within groups after Senge’s vision of learning organization in the early 1990s. In contrast Retallick and Datoo (2005) linked learning communities with Dewey’s philosophy of education in the early twentieth century which advocated learning that was active, student-centered, and involved a shared inquiry.
The idea of learning communities was used as a significant curricular design in educational institutions. In  larger universities such as the University of Oregon and the University of Washington, various models of learning community including residential, virtual and Freshman Interest Groups (FIG) formed an expanded industry of information particularly in general education curricula (Williams, 2000).
The private sector in the United States of America paid more attention to create learning communities as Deal and Kennedy (as cited in Hord, 1997) argued that business and private industry managers used cultural factors to bring changes in the performance of their staff. Senge, Block, and Whyte (as cited in Hord, 1997) signified nurturing and recognition of each staff member which maximizes their involvement in cooperative activities such as decision making, problem identification, gaol formation and problem resolution.

Basic learning community principles

Effective learning takes place in a group of people when relevant principles are applied in the approach to it. Learning communities are formed for collective learning, investigation, and generating knowledge (Centre for Integration of Research, Teaching, and Learning [CITRL], 2006). Smyre (2000) predicted that learning in the future will be generative which is ensured by collaborative efforts based on a set of common goals. All the participants in a learning community are responsible to work for achieving common goals. The following four principles are important for the learning community process.

Shared discovery and learning

The individuals in a learning community responsibly contribute learning for its sustained achievements and effectiveness within which the participants need to collaborate in discovery and learning rather than waiting for experts. The individuals may contribute in achieving goals and enriching learning community (CIRTL, 2006).  Kilpatrick, Barrett, and Jones (2003) contented  that learning among the members of a learning community are raised when they work with common interests while sharing their knowledge, skills, and experiences for shared purposes.

Functional connections among learners

Individuals within a learning community when have significant, functional, and purposeful interactions with each other to carry out learning tasks, achievement of common goals can be ensured. Meaningful linkages need to be extended to all the members who are responsible to accomplish the tasks assigned by the community (CIRTL, 2006). A leader defines the vision but does not work on it without creating linkages among the people.  The purpose of creating linkages is to provide opportunities where the people share ideas, interests, and wills to bring about the changes in their behaviors (Watkins and Marsick as cited in Kilpatrick, Barrett & Jones, 2003).

Connections to other related learning and life experiences

The members of a learning community need to extend their interactions to other associated learning and life experiences. With an increase in the pace of change in society, Smyer (2000) claimed that knowledge is also expanded, communications spread and relationships among people increase fast. The learners can increase their learning through expanding the circle of learning and experiences in an atmosphere of knowledge expansion, widespread communication, and a large number of human linkages. Joyce and Showers (as cited in Dean, 2005) suggested that learners must avail themselves the opportunities of participating in daily life activities to take initiative and support others for doing the same.  The extended linkages also help learners develop a sense of belonging rather than isolation.

Inclusive learning environment

Learning communities flourish when individuals with different backgrounds and experiences are encouraged to draw attention towards collective learning. A text given by CIRTL (2006) revealed that learning activities in which the participants interact with other individuals of different backgrounds and experiences need to be included in the activities of a learning community. A similar statement was given by Smyre (2000) that new patterns emerge from new and diverse interactions. He emphasized that in order to introduce new ways of learning the individuals need to develop the abilities to interact with people who have diverse backgrounds in a learning community.

Professional learning communities

A common goal of a professional learning community is to ensure collective learning through collaborative problem-solving. As defined by Reichstetter (2006), a professional learning community is a group of people belonging to the same profession to achieve a common goal. For example a community of principals of educational institutions, a community of teachers, a community of doctors, a community of politicians, and a community of businesspersons. The members continuously collaborate for improvement in their practices by addressing the learning needs of an individual as well as the group. 
Hargreaves (2003) declared that an important function of a professional learning community is to bring together the knowledge, skills, and dispositions of the members to promote shared learning and improvement. A professional learning community is a social process that turns information into knowledge. It works on the principle that new ideas, new knowledge, inquiry, and sharing are crucial to solving problems in a society with the fast pace of change. Professional learning communities function effectively in a culture of caring, long-term relationships, trust, and commitments.

Dimensions of a professional learning community

A professional learning community functions around three aspects of improving a situation: First; a shared vision, mission, values, and purpose, second; collaborative work to achieve common goals and third; focusing attention on results what were desired (Eaker, DuFour & DuFour, as cited in Rentfro, 2007). All the members must develop a common vision and collaboratively work for the achievement of common goals. New and a variety of learning strategies need to be applied in problem-solving activities. The participants need to be professionally developed by ensuring their involvement in the cooperative activities of the group (Jalongo, as cited in Hord, 1997). A professional learning community has the following dimensions.

 Shared leadership as a basic dimension of a learning community

An important dimension deals with the effective operation of a professional community where all the members take a responsibility for the tasks to be accomplished. This shared sense of responsibility is known as shared leadership in which the tasks are accomplished on the basis of the assumption that participants are able and willing to take the responsibility. Doyle and Smith (1999) added that the shared leadership process involves actions of the members of a group that help the group as a whole, the relationships among members to work and achieve common goals. According to Morrissey’s (2000) point of view the members question, investigate, find problems in the situation and seek solutions for improvement in their practices. 
The members grow professionally and learn to work together to achieve collective goals. The members demonstrate a willingness to participate in discussions and take responsibility for making decisions within the community. Gentil (as cited in Doyle & Smith, 1999) asserted that the practices of ownership, learning, and sharing are central to create an environment where the individuals are motivated and showing a willingness to take responsibility and develop relationships to work for common goals. Hord (1997) argued that problems and issues are responsibly addressed by all the individuals getting equal chances to share and participate. People can share, understand and contribute to the collective success of a professional group through an emphasis on learning and development of all within a learning community.

A shared vision, mission, values, and goals 

Another fundamental dimension of a professional learning community is the shared vision, mission, values, and goals. Hord (1997) stated that shared values and vision guide the members in making decisions about their work and support norms within the group. Sirotnik and Little (as cited in Morrissey, 2000) added that values are embedded in day-to-day activities in which the members engage and develop the commitments and apply talents to contribute in a group effort that ensures learning of high intellectual quality. 
The values then create norms of a self-aware, self-critical, and increasingly effective professional learning community utilizing the commitments of the members to sustain improvement. Sergiovanni (1994) noted that the effectiveness depends upon what the community together shares, believes, and wants to accomplish. The idea of shared vision, mission, values, and goals becomes the source of authority for the people to do their work.

 A collective inquiry develops problem-solving skills

The collective inquiry as a dimension of learning communities includes reflective dialogues, discussions about problems involving the application of new knowledge in a sustained manner, frequent examinations of practice through mutual observation and case studies, the seeking of new knowledge, implicit the knowledge that is constantly converted into shared knowledge through interaction and application of new ideas and information to problem-solving (Fullan & Hord, as cited in Bolam et al, 2005). 
Ball and Cohen (1999) emphasized that a collective inquiry as an investigation of the practices by member is a key element in their professional learning which is ensured when the members learn things by applying their prior knowledge in practices, questions, investigations, analysis, and criticism are emphasized. Investigating problems and finding appropriate solutions are essential activities in the acquisition and improvement of professional knowledge.

Working with collaborative teams

One of the dimensions of a professional community involves work on assigned specific tasks to be done by the workers in collaborative teams. A collaborative team as defined by Hunt (2006) is a group of people with a single common goal to achieve for which all the individuals have to work. There is a genuine possibility for the group to achieve the goal. The individuals and groups perform various functions at the workplace for meaningful learning where they need to exercise some form of overall coordination to maintain focus on the common goal.
A collaborative team meeting is more than getting the members of a group together to share a collected data. Jessie (2007) claimed that in a collaborative team the individuals meet to achieve a common goal in which instead of sharing data about their practices they respond to data.  Responding to data requires a sense of mutual accountability and change in practices. Sergiovanni (1994) contented that members enjoy working together, being useful to each other as they engage in interdependent work, and sharing commitments to a common good.
Learning within professional learning, communities is viewed as a process of supporting and developing the capacities of a team to ensure the attainment of results which the members truly desire. The people need to be able to act together for learning which builds on personal mastery and shared vision. When teams learn together there cannot be seen only good results for the group but also the members professionally grow more rapidly.  Team learning starts with a dialogue and with the capacity of members of a team to keep assumptions apart and they enter into genuine thinking together. Collaborative learning also helps the members to recognize the patterns of interactions in teams that lessen learning. 

Actions and experimentations as a way to increase knowledge

Actions and experimentations as a dimension of professional communities aim to develop the members emphasizing the process of change in workplace practices through taking steps of improvement and finding their impacts. Jennings (2006) conferred that the participants collaboratively conduct activities on the basis of research results and inquire about the impacts of actions taken in a professional workplace. The participants collaboratively develop hypotheses and test hypotheses in their workplace for the purpose of contributing to developing, testing, and evaluating theories. Which in turn enhances the participants’ knowledge, develops skills and values required for effective performance in their professional lives. 
While the participants engaging themselves in the action-oriented and experimentation processes demonstrate tolerance for results that were not anticipated. Failed experiments serve as an opportunity to learn more and begin again for the participants of a professional learning community.  Smyre (2000) declared that the development of a professional learning community connecting diverse people, new ideas, and fundamentally different concepts, methods, and techniques may ensure a growing future of a community. Hord (as cited in Morrissey, 2000) added that professional learning communities engage members at all levels in processes that collectively seek new knowledge and ways of applying that knowledge to execute their tasks producing creative and appropriate solutions to problems.

Continuous improvement among the members as a dimension

A professional learning community serves to increase the collective capacities and creativity of a group through continually expanding their capacities to achieve the results that were desired. Within the process of expanding capacities, new and significant patterns of thinking are developed, collective targets are set and people continually learn how to learn together (Senge, as cited in Hord, 1997). 
Jennings (2006) explained that each member is continually engaged in considering the fundamental purpose, hopes to achieve, strategies for becoming better, and criteria to assess improvement efforts. Dufour (2004) declared that a learning community is an exciting model of doing hard work and a powerful new way of working together that strongly affects the practices of members in a group. Initiating and sustaining such communities require continuous hard work and the members need to keep themselves accountable for the kind of results that increase continual improvement.

Supportive Conditions

Another dimension of learning communities is providing supportive conditions for members. A situation which is helpful for the members to come together for collective learning, make decisions, solve problems and work creatively is known as a supportive condition. There are two types of conditions necessary for professional learning communities to function productively namely physical or structural setup and the human capacities (Boyd, Louis & Kruse, as cited in Hord, 1997).

a.      Physical Conditions or structural setup

The time to meet and talk, size of a school, a closer distance between the members to one another, interdependent roles, a communication pattern, self-governance and empowerment of members are the factors that support professional learning communities (Louis & Kruse as cited in Hord, 1997). The availability of resources, schedules, and structures that make linkages,  policies that encourage collaboration, communication and staff development are the factors identified by Boyd (as cited in Hord, 1997) for smooth functioning of a professional learning community.  Beghetto (2006) emphasized the supportive climate that involves a sense of community and belongingness, affection and respect in personal relations and feeling of safety and security among the members.
b.      People Capacities
The characteristics among the members namely willingness to accept feedback for improvement, respect, and trust among colleagues, ownership of a body of knowledge and skills for effective performance, supportive shared leadership, and ability to deal with challenges learning activities are important to establish strong linkages among them (Hord, 1997). People’s capacities needed to create conditions for effective the function is given by Boyd (as cited in Hord, 1997).
Include constructive thinking, motivation and engagement with learning, critical inquiry, and continuous improvement, a good sense of vision, involvement in decision making, friendly relationships among the staff. Haberman (2004) added that the members are persistent in utilizing their capacities have good physical and emotional stamina, are committed to acknowledge and appreciate good efforts, willingly admit mistakes and have skills in organizing things.

Themes in professional learning communities

The base on which the participants in a professional learning community construct learning consists of four key themes. The four key themes around which learning communities function declared by Morrissey (2000) are: first; a way of operating, second; change requires learning while learning motivates change, third; the staff continuously work and learn thus continuous improvement is valued and fourth; the dimensions of a professional learning community are interdependent.

A Way of Operating

One of the important components of professional learning communities is the involvement of staff in continuous inquiry to develop understanding. Morrissey explained that the involvement of staff in inquiry is an ongoing process during which changes are made in the practices according to the situation. The members invest their knowledge, skills, and abilities to bring out changes in their way of working to address needs of high professional development. The members actively maintain all the five dimensions of a professional learning community, as interrelated pieces, stable in crucial times, and considered essential for collective performance within the workplace. 
Professional learning communities promote important societal attributes namely teamwork, inquiry, and continuous learning declared by Hargreaves (2003). The participants exchange their knowledge, skills, and traits with each other to develop shared learning and improvement. Fullan (as cited in Hargreaves, 2003) contented that new ideas, creation of knowledge, inquiry, and sharing are essential to address problems related to learning in the pace of fast-changing society. 

The Relationship of Change and Learning

In professional learning communities the members believe that change requires learning according to the principle that a person cannot improve without knowing how to improve. For example staff of a school that functions as a professional learning community not only needs the reasons to make changes but also to have a clear understanding of bringing change in their teaching and learning processes. To value the change, educators first learn what they need to know about the change. Reciprocally learning motivates change. The learning among the members motivates them to make significant changes in their patterns of thinking and actions. 
Once the members of a professional learning community begin to learn that there are other ways and means for achieving goals, they initiate the necessary actions for learning and making changes (Fullan & Miles as cited in Morrissey, 2000). While Senge (as cited in Retallick & Datoo, 2005) agreed that “Systems thinking of a discipline involves leverage which means observing where actions and changes in structures may result in significant, enduring improvements” (p. 14).  For observing actions and changes, an individual needs to have clear understanding of the ways of taking actions and making changes in structures. If the person finds out improvements in the result of actions and changes, he/she gets motivated to incorporate new and innovative strategies to improve practices for making changes. 

An Embedded Value

The staff members value their involvement in learning and improvement on the basis of discussions and decisions (Morrissey, 2000). The value of professional learning communities is created by the staff being as deeply working-focused as they are result-focused. Without transforming members into professionally developed individuals, learning communities cannot be transformed into productive and effective places for the learning of the members. The professional development of members is considered as a critical component of the course of professional learning to produce a high-quality learned group. 
For example, when teachers in a school are provided with support to develop professionally, they engage themselves in learning to improve their practices in the classroom, thus they value continuous learning regarding teaching and learning (Little, as cited in Morrissey, 2000; Renshaw, 2002). Hargreaves (2003) continued that teachers signify their involvement in continuous professional learning and regard it as an individual and collective duty to use a variety of ways in their practices to enhance students’ learning.

Interdependence among the dimensions

The dimensions of a professional community namely shared leadership, shared vision and values, collective inquiry, collaborative teams, action and experimentation, continuous improvement and supportive conditions need to be effectively worked to sustain the existence, held by (Hord, 1997). These dimensions are interlinked to each other and interrelated. 
In developing professional learning communities, the participants need to actively create supportively conditions and share leadership and encourage collective learning among them. Retallick and Datoo (2005) stated that all the participants within a professional learning community are expected to play the leadership roles (regarded as model learners), participate and find value in collective learning and problem-solving and apply learning experiences to their practices.
The strength of relationships between administrators and staff members of an organization is the foundation of all the dimensions of professional learning communities. Morrissey (2000) contended that progress is made when administrators and staff seek ways to learn together and apply research-based techniques in daily practices, working for achieving a common goal of increasing professional learning.

Sustaining professional learning communities

Professional learning communities may be sustained for a long period of time on the basis of essential principles of effective functioning. The suggested principles   to sustain communities are; depth and breadth, stability and change, diversity and focus, and networking and integration (Louis, 2008). 

Depth and breadth

The members need to work freely on tasks over a long period of time.  Louis suggested that the members while working in collaborative teams need to be able to deal with new dilemmas, involve new members with enthusiasm, and increase their focus on meeting arising needs. Self-assessment, support from critical friends, persistent work, and responsive adaptation should be continued. As Dufour (2004) said that complications and problems are unavoidable because those are the products of the change process. The members need to accept and address dilemmas and problems that may lead to work on tasks for a longer period of time.

Stability and change

The productivity of teams depends upon stability in team efforts and relationships. Kruse and Louis ( as cited in Louis, 2008) stated that the mobilization of the team and administrative decisions create situations where the members spend more time building trust with new members rather than focus on work. Stable teams being cohesive may work for planning and change within the professional learning community.

Diversity and focus

Diversity and focus is another way of sustaining professional learning communities in which teams are formed by members with diverse abilities and experiences. Teams with members of alike-thinking focus more on work because trust is built easily. According to the findings of research conducted by Bolam, Stoll, and Greenwood (as cited in Louis, 2008), groups comprised of members with diverse opinions and backgrounds lead to effective problem finding and problem-solving over a period of time. The balance between groups involving diversity and role-alike groups needs to be created within a learning community.

Networking and integration

The equilibrium between the internal environment which involves the productivity of collaborative teams and the influences of the external environment which involve demands of the society is important to sustain learning communities. Bolam et al. (2005) discussed that external and internal contextual factors of a professional learning community are complex and dynamic to be controlled using both the opportunities and the limitations of a staffs’ capacities. The terms namely focus on professionalism and focus on community as used by Louis (2008) for external influences and internal productivity of teams respectively. 
Excessive professionalism is the influence of external elements such as diversity, breadth, networking, and change while community involves a focus on work, depth, integration, and stability. Excessive professionalism leads to disintegration in professional learning communities and reinforces a tradition of members as self-ruling individuals. Focus on community leads to self-satisfied teams in which challenges may not be created. Equilibrium between focusing on professionalism and focus on community is necessary for sustaining professional learning communities.

Conclusion     

An organization or any other group of hard-working people needs to focus its attention on three major areas namely collaborative work, work for the achievement of a common goal, and mutual relationships is known as a learning community. A group of professional learners involves the dimensions of shared leadership, shared vision, collaborative efforts, action, and experimentation oriented group, teamwork, continuous improvement, supportive conditions. 
All these dimensions are not possible to be addressed at one time for a learning community but from time to time professionals try to address all the dimensions within the groups. The dimensions are interrelated and interdependent (Hord as cited in Morrissey, 2000), in conclusion, if some of the dimensions are incorporated in a learning community then there will be a need felt for other dimensions. The next chapter will be discussed how schools work as professional learning communities.

Chapter 03: Schools as professional learning communities

Introduction

Schools are known to be transformed into professional learning communities when apparent operations on the basis of dimensions of professional learning communities. This chapter deals with three major areas of schools as professional learning communities mainly the dimensions of professional learning communities in schools; the outcomes of schools as professional learning communities; and low performing schools versus the dimensions of professional learning communities. Various dimensions namely shared leadership, shared values, and vision, collective creativity, collaborative teams and trust, respect, and mutual relationships are located in the relevant literature. 
The observable outcome of schools as professional learning communities includes increased students’ learning, a culture of collaboration, institutional capacity, students’ assessment, increased student-student interaction, and student-staff interactions. The issue in low-performing schools related to the organizational structure, a focus on improvement, personal and social dynamics, contextual influences, and leadership. These contrasting situations examined parallel to the dimensions of professional learning communities for assisting low-performing schools.
A school may be called a professional learning community when three major components of planning, execution, and evaluation are effectively performed by the staff members. Planning requires shared leadership for developing vision, mission, goals, and values; execution involves collaborative actions by the teachers, administrator, students, and support staff for achieving goals of the school; and evaluation involves decision making by the staff members through sharing best practices during collaborative actions. 
Hargreaves (2003) found that schools as professional learning communities focus on three themes, collaborative actions, and discussions among the staff members in a school, regular attendance of teachers towards teaching and learning and gathering data for evaluating progress and students’ learning overtime. Hord (as cited in Morrissey, 2000) regarded the schools as professional learning communities in which the staff consistently works under supportive and shared leadership; shared values and vision; collective learning and application of learning; supportive conditions; and shared personal practice. The characteristics of schools that function as professional learning communities explored by researchers are discussed in the following pages.

Shared leadership

Schools may be transformed into professional learning communities with the principal’s active support for the professional development of the whole staff as a community. A principal’s role as signified by Zepeda (2004) is a significant feature in exploring how schools can be transformed into professional learning communities. The principal needs to create such an environment where the staff will come together to achieve the common goals of the school.  The principals, administrators, and teachers need to be learners, inquirers, discoverers, problems solvers, and solution seekers for school improvement. 
As Kleine-Kracht (as cited in Hord, 1997) demonstrated that the traditional top-down pattern of relationships to manage a school has been changed. There is parallelism among those who know more and those who know less but they need to contribute to enhancing the effectiveness of the school. Retallick and Datoo (2005) added that the principals are called leading learners in professional learning communities emphasizing that teaching and learning is a process closely relational to teachers and encourages them to improve their practices.
A student-centered approach by the principal is one of the key ideas of a school as an effective professional learning community. Hargreaves described the role of the principal of the Blue Mountain School in Ontario which possessed the essence of a knowledge-society school. The principal established the school as a professional learning community and believed that schools should provide learning opportunities that students would experience when they graduated. 
Achieving that vision, the principal required a professional culture that engaged teachers, support staff, students, and the community in defining the school’s goals and how to achieve them. The relationships with the community were established through monthly meetings and parents were asked to work with the staff to define the knowledge, skills, and values they wanted for the students. During hiring staff for the school the principal considered the interrelationships and consequences for other schools and the set criteria which matched with other schools. 
When the principal established the team of ten teachers initially he did not allocate specific roles to the staff to create a sense of a whole among them rather than separate entities. Staff meetings, meetings of the school council, and leadership team meetings were carefully planned. Each meeting started with the system’s issues and every individual was free to identify problems that were there dealt with by the staff members and fear of blame was removed as it would lead to hiding issues. 
The same procedure of meetings was used in individual advisory sessions and collective meetings with the students that led the students to take the responsibility for bringing change to the school. In a project to transform a school into a learning community, Servgiovanni (1994) shared the story of a principal whose shared leadership started from one of the meetings with two parents to develop exploring skills among the students. With the passage of time more and more parents and staff joined the scheduled meeting thus developing a vision for staff and students’ learning that eventually took the shape of a project.
The principal’s efforts were evidently decisive in creating the situation necessary to build a professional learning community. The data of a case study conducted by Zepeda (2004) looking at the work of a principal in a school who used instructional supervision for developing a learning community revealed that the first steps were building trust and rapport with the teachers. Zepeda found from the data that the principal created conditions where the teachers examined their practices. 
Which encouraged them to form a learning community. She got an insight that leadership needs to be shared in such a way that every individual should perform the role of leadership according to the required expertise at any one time. The principal relinquished her top-down control and provided the opportunity to teachers to come forward to create and craft new ways to develop themselves professionally.

Vision and goals

In a school as exemplified by professional learning communities, the purpose of sharing vision and goals by the principal with the staff is not only to get approved by the staff but to enable and encourage them to realize what is important for them and for the school. According to Hord (1997), the staff of the school gets involved in the process of developing a vision to use it as a true guideline in their practices.  
Beghetto (2006) and Hord (1997) agreed that one of the important characteristics of school as a professional learning community is the due attention of staff on students’ learning as a common goal. Students are foreseen as capable of learning and learning opportunities are provided to maximize their academic potentials by the staff. Effective professional communities have a common attribute, a vision that makes the climate of learning the highest priority (Haberman, 2004).  
The search for learning is not a part of the content that can be taught but is a value that teachers model. The teachers who are passionate, internally motivated to learning can truly teach the joy of learning to the students. The goal of lifelong learning for the students is meaningless unless the transforming a school into a professional learning community in which teachers demonstrate engagement in meaningful learning activities. These are the shared values and purposes that bind the staff members together.
In a school focussed on promoting a professional learning community, the principal develops the vision and sets goals involving the staff members, parents and students. Hargreaves (2003) described the way of developing such a vision and formation of goals by a principal who on with the help of staff and the the community gained vital support for establishing the school as a professional learning community.
The goals formed served as guiding principles and stand as criteria to assess the school’s effectiveness and  set high expectations for learning for all students and staff, provided; all the students with knowledge, skills, and values; culture of cooperation and collegiality; and opportunities for participation of community in school’s efforts. Sergiovanni (1994) shared the experiences of a principal in a school whose transformation into a professional learning community occurred because the school and the community pulled together to accomplish a common goal to make their school a better place for the children.

Collective creativity

The schools that function as professional learning communities have another characteristic that teachers from diverse backgrounds and experiences collaboratively work for raising their abilities to create new patterns of learning for themselves and for the students. A reflective dialogue as highlighted by Louis and Kruse (as cited in Hord, 1997), in a school is a form of collaborative creative work where teachers discuss issues regarding teaching and learning process and seek solutions. Miller (2000) added that the diversity of patterns and ideas relevant to learning in schools encourages openness to experimentation, innovation, and flexibility which teachers need to demonstrate in the teaching and learning process.
In Hargreaves’s (2003) case study teachers had diverse backgrounds and experiences.  Many had joined the school from other fields of life namely radio broadcasting, communications consulting, steelwork, and the automobile industry. Through them, a set of diverse experiences and a strong source of outside learning were brought into teaching.  
Hargreaves found that teachers explored that opportunities for taking responsibility, problem-solving, decision making, and planning were the ways to achieve their personal visions of the student-centered teaching and learning process. Teachers were enthusiastic while interacting with their colleagues, involving risk-taking tasks and experimentations in teaching to develop a variety of ways to engage students in learning. 
Many teachers experienced enhanced professional growth in the school where they internalized new ways of working and thinking. A school that functions as a professional learning community described by Carver (as cited in Goldstein, 2004) as it provides a safe environment for teachers to share their practice with their peers and freely discuss issues and concerns, successes and failures.

Collaborative teamwork

Various teams are built to work for specified tasks in an effective school. Teamwork in a school where teachers collaboratively plan twice a week is discussed by Rentfro (2007) as they plan and pace instruction first and then they identify and solve problems of at-risk students. All grade-level teams also meet twice weekly to discuss each at-risk learner and to identify the instructional practices that provide the best results. The school has a team of four literacy coaches that arranges professional development sessions for teachers and share ideas with staff and students regarding learning. 
Teachers and administrators take part in non-participant observations in classrooms to maintain learning and to improve instruction. All grade-level teachers have a daily, 45-minute common planning time. Each team keeps a journal to record meeting agendas, lists of at-risk students, common assessments, grade-level expectations, and data used to monitor progress. 
Teachers take the responsibility for weekly collaborative meetings to turn by turn in terms of planning, facilitating, and taking notes. Collaborative teams share agendas, minutes from meetings, and common assessment results with administrators who take attendance during collaborative planning time. Professional development sessions are conducted throughout the year to improve the practices of the collaborative teams.
Teams of teachers across subjects and team teaching provide effective practices for teachers to improve student's learning in a school. The work of three teams formed by English and social studies teachers in a secondary school to reduce the rate of high failures among the students is shared by (Sergiovanni, 1994). The result was the development of a humanities program as well as successful teaching and learning experience for both the teachers and students.
Collaborative teams focus their attention on students’ learning and team members responsibly participate in group activities to provide opportunities for learning. Bolam et al. (2005) found in an extensive case study in the nursery, primary and secondary schools that in three of the nursery schools teachers and support staff together planned the learning activities for the children. They found from the data that in primary schools a sense of collective responsibility was apparent among the sections and the younger, less experienced teachers so arrangements for team teaching were planned. For example in science, two teachers were allocated to each class so the potential for sharing was greater.
Collaborative work and sharing information are necessary to develop a sense of collective responsibility among the staff for pupil learning. Teams in professional learning schools need to have a strong sense of working together and a desire to do the best for all the students. Hargreaves (2003) observed during a case study in a school that the diverse teams of staff namely the key process team, management team, leadership team, school advisory council were well organized and responsible to accomplish their assigned tasks. 
The key process team was the backbone of the school and a powerful source of continuous learning to be planned. These teams were headed by middle-level management individuals who were supposed to report to the leadership team and act as an important integrating force within the school. Process teams were also working on assessment and evaluation, curriculum review and instruction, recognition, attitude, and moral, and teacher advisory groups. 
Management teams were temporary and event-driven task groups. They consisted of faculty and students who voluntarily performed the specific tasks assigned by key process teams. The leadership team consisted of the principal, vice-principal, and heads of key process teams working for the vision of the school and communicating across teams as well as helping key process teams and management teams in identifying issues and seek alternatives.

Relationships based on trust

Teacher-teacher interaction is a practice of finding out the strengths and weaknesses of an individual for recognition and improvement respectively is a norm in a school which tries to be a professional learning community. Wignall (as cited in Hord, 1997) described the culture of a high school in which sharing of practices, enhanced interactions, and common understanding among the staff were indicators of a helpful and supportive environment. Teachers abide by the rules during debates, discussions and show disagreements with each other while openly sharing their successes and failures.
Mutual respect, trust, and support ensure personal practices and experience to be shared among the staff.  An extensive case study reported by Bolam et al. (2005) revealed that ineffective schools, important features were interrelations and openness among the staff for professional learning. The head of the same school said that primarily the teachers as the greatest resource, so their collaboration and high expectations for students’ learning play a vital role in doing their best for school. She was paid more for an official duty to care for them. The same case study was extended to five primary schools which found that one of the frequently mentioned factors of school improvement was a supportive culture valuing all individuals and learning. A teacher responded during an interview in the case study that:
Everybody is very positive. There is nobody in the school I do not feel able to approach in a professional or personal capacity to pass the time of day or raise an issue that is causing concern. We have got strong personalities and no real shy retiring types who will not be able to make themselves heard? There is a lot of respect really, that is the best word for it. . . I know if I have an issue I can go and talk to the person it concerns, be it about a particular child or area of concern in one of my subject responsibilities and I know they shall take it on board and then feel comfortable enough to try it or say ‘I could really do with something else there (Bolam et al. 2005, p. 90).
Analysis of the quotation gives an insight that hiding problems because of shyness are the results of no close relations among the teachers. There is no harm in learning to improve practices through sharing failures or challenges on small or greater concerns with relevant individuals. Building trust and expending relationships create an environment where staff members freely discuss their concerns with each other and find the solutions collectively to provide relevantly opportunities for students’ learning.
Teachers within schools need to share the dynamics and classroom processes in which interventions, dilemmas and contradictory demands in their classroom teaching and learning the process can be discussed (Hoban, 2002). Trust and mutual relationships among the staff is preconditioned to share dynamics and classroom practices. Research on learning, communities in schools conducted Caldwell and Kaari (as cited in Louis (2008) revealed that trust-building requires an agreement between the principal and staff members, their behaviors that they initially desire. For a sustained trust, a principal needs to; pay attention to building blocks of trust in the process; trust in staff’s confidence to participate; and trust in the role of support staff in learning activities of a school. 
For strategies to develop trust, confidence, and communication, Shamim and Farah (2005) presented the findings of action research to provide a school-based professional development program that the member's used strategies such as encouraging silence to give time for more reserved members to speak, establish a norm to speak turn by turn by the members, giving verbal and non-verbal feedback for giving the importance and value of what was shared.

Outcomes of schools as professional learning communities

Schools are transformed into professional learning communities by paying attention to students’ improved learning. The factors which are crucial for students’ holistic development and self-esteem are also crucial for the staff to ensure learning outcomes of a learning community as stated by (Sarason as cited in Hord, 1997).  The mutual relationships between staff and students help in creating an environment where the teachers and students get well organized as a community. Williams (2000) declared that outcomes of a learning community experience can be seen in the areas such as student-to-student interaction, student-to-faculty interaction, creation of community, retention of enrolled students, and critical thinking among the staff. Following are some of the outcomes of professional learning communities.

Students’ learning

Creating schools as professional learning communities involves learning to be ensured for students as well as teachers. Dufour (2004) and Rentfro (2007) agreed that the paradigm shift among the teachers from focus teaching to focus learning has changed the school culture from a traditional bureaucratic culture to a democratic culture.  In a school as professional learning community teachers find the gaps between their commitment to ensuring learning for all students and their lack of effective strategies to address when some students do not learn. The staff addresses such issues by designing strategies to ensure that those students will get extra time and support. 
A professional learning community helps the students by quickly identifying those who need extra time and support them as soon as they experience difficulty in learning rather than waiting for remedial classes. Systematic planning requires the students to devote extra time and receive additional assistance until they have mastered the necessary concepts. Hord (1997) asserted that the teachers in a professional learning community agree to a vision of authentic and intellectual work for students that involves challenging learning tasks and clear goals for high-quality learning. Thus students’ high-quality learning is ensured as the result of creating professional learning communities in schools.

A Culture of Collaboration

The teachers in an effective school feel that they need to work collaboratively to achieve their collective purposes of learning for all.  They formulate structures to promote a supportive culture where the actual collaboration is a systematic process during which the teachers work together to analyze and improve their classroom practice. Teachers work in teams, collectively seek answers to a set of questions that promote professional learning (Dufour, 2004).  
Collaborative meetings, according to Rentfro (2007) are conducted by the teachers in schools to plan for pacing instruction and to identify problems of at-risk students and solving them by identifying the instructional practices that provide the best results. Collaborative teams share agendas, minutes from meetings and common assessment results with administrators. Professional development on the basis of need improvement areas identified in meetings is provided to team members from time to time to improve the performance of collaborative teams.

Students’ assessment

Transforming schools into professional learning communities ensures improvement in the measurement of students’ learning and in the assessment procedures. Rentfro (2007) stated that collaborative teams in the initial meetings with the administration review results of assessments based on common standards identify slow learners and formulate goals and develop an action plan to achieve goals. The next meetings are conducted to monitor progress, discuss issues, develop implementation plans and celebrate successes. Progress is monitored through peer assessment and the assessments which determine the type and intensity of interventions to meet students’ needs. 
Dufour (2004) and Jessie (2007) elaborated how teacher teams develop common formative assessments throughout the school year to ensure student's learning. The teachers identify the performance of students by comparing the results of current and previous assessments so they collectively reflect and make changes in their common practices in classrooms. Each teacher has access to the ideas, materials, strategies, and talents of the entire team. This way students’ assessment system in a school is made effective and meaningful for achieving a common purpose of students’ enhanced learning.

Institutional capacity

Teachers need to be professionally developed to ensure high quality learning tasks are employed to improve students’ learning. The most successful schools functioning as professional communities are those where teachers help each other, work collaboratively, take individual and collective responsibility for student learning and keep themselves engaged in activities that develop their capacities as required for teaching and learning (Hord, 1997). The schools as professional learning communities offer more authentic strategies which are tested and verified for teachers to improve their practices.

Student- student interactions

Schools operating as professional learning communities encourage greater student engagement both academically and socially during learning experiences. Interactions among the students are complementary ingredients for an effective learning process within a school. Lindblad (as cited in Williams, 2000) continued that learning communities have enriched; students’ retention and persistence; they're critical thinking; acceptance of others’ ideas; self-awareness; and motivation towards learning. The significant achievement of students is their extended ability to understand each others’ points of view and their engagement in activities of analysis and synthesis of ideas which expanded student-student interactions. Hord (1997) added that in schools that are characterized as professional learning community, fewer academics gaps are found among the students from culturally diverse backgrounds.

Staff-student interactions

Successful schools apparently benefit students through increased relationships with staff members to reduce their difficulties during work to accomplish learning tasks. Williams (2000) highlighted that one of the important outcomes of a learning community experience for students in the formation of new relationships with peers and faculty. The same way the faculty often experiences new ways of relating to students as collaborators and collective learners. Another experience is the creation of new relationships between faculty and administrators and among faculty of different subject disciplines. 
As a result educators tend to undertake research and scholarship related to teaching. While learning to gather in a school, Sergiovanni (1999) stated that there are special bonds developed between teachers and the principal, between teachers and students, between teachers and the administrative staff. These bonds of kinship, bonds of caring, bonds of commitment are formed in those schools which operate as professional learning communities.  

Low performing schools and dimensions of professional learning communities

The Southwest Educational Development Laboratory (SEDL) launched a project study to assist low performing schools through partnerships by providing materials, resources, and group facilitation.  Morrissey (2000) reported that findings of one year work showed the importance of professional learning communities in schools to improve was pervasive. From the analysis of data, five core issues were found to be barriers for low-performing schools to improve. The issues were related to organizational structures, focus work to improve learning, personal and social dynamics, contextual influences, and leadership. Solutions to those issues were found within creating professional learning communities in schools.

Organizational Structures

The schools which lacked organizational structure resulted in uncertainty among the staff, an atmosphere of confusion, ambiguous directions and inappropriate processes, and no collaboration among the stakeholders. The staff faced difficulty in finding time to come to gather for learning, problem-solving and decision-making. The communication system within the organization was weak and the organizational processes to smoothly run the school was lacking. There was no connection found among the purpose, practices, and evaluation procedures. On the other hand, as Hord (1997) explained the schools provide supportive conditions for the staff to discuss their actions and engage in learning together. 
Time is provided for staff to meet regularly in groups to utilize it effectively by engaging in constructive work and learning together realizing it as a critical component to their success. Communication and organizational processes are channelized within the organization by conveying information regarding events, decisions, and other messages through weekly or daily bulletins. Morrissey (2000) concluded that through providing supportive conditions which include the provision of time and opportunities for collaboration, low-performing schools may be improved.

Focus work to improve learning

The main purpose of a school is to ensure an established focus on students learning. The schools which functioned below the expected level lacked a focus on students’ learning because staff and small groups had no surety of the purpose of the improvement work, reported by (Morrissey, 2000). Other factors in that regard were the low level of teacher empowerment; little interest among the teachers toward their ability and unwillingness to access information; less motivation for identifying needs and appropriate solutions and engage in self-study. 
Inconsistent purposes, mixed messages, and inappropriate implementation of instructional strategies prevailed in low-performing schools. The teachers were unaware of the usefulness of an examination of students’ achievement data and had less participation in collaborative problem-solving activities and low expectations regarding students’ potential. The staff members did not keep themselves in contact with literature for updated knowledge to apply in their own setting.
Schools must focus on improvement work through supportive and shared leadership, shared values and vision, and collective learning and application of learning. Hargreaves stated that in schools with a professional learning community infrastructure, the values and vision are clearly established and articulated among staff. Staff members are provided with a direction by the shared vision which provides a guideline for the staff to be engaged in collective work. 
Current literature is studied and discussed by the staff to identify best practices for their school. Collective learning is an opportunity for professional staff to discuss the needs of students and find ways to address those needs. Shared leadership, shared vision and values, collective learning, and application which are dimensions of a professional learning community are a solution for the low-performing schools to bring change within the schools by focussing on improvement work.

Personal and Social Dynamics

Values such as trust, mutual respect, regard within relationships, and a sense of collectiveness among the staff and administrators are the indicators of an effective school. Schools that do not perform well vary significantly in personal and social dynamics. The staff members of SEDL found that low-performing schools had a culture of distrustful and unsupportive for staff to keep openness and respect. Lack of established norms regarding trust, respect, and relationship prevailed in ineffective schools.
 There were very few opportunities either within the school or outside for staff to perform social activities together, learn together, laugh together or just get to know each other. Little or no work was done to acknowledge and value the differences in culture, experiences, and expertise of staff brought to the school environment. Limited interactions among the staff hindered opportunities for building trust and collegial relationships.
The role of schools as professional learning communities is to provide a supportive condition which is a dimension addressing the issues of trust, respect, and relationships among the staff. SEDL staff suggested that ensuring supportive conditions in low-performing schools is to facilitate the staff to value the individuals’ positive attitudes, trust, and good relationships. Established norms that support the vision for the school are discussed and maintained by all professional staff in a successful school. Efforts are made to keep communications clear, respectful, and caring.
Shared Personal Practice is another dimension of schools that operate as professional learning communities that develop openness, trust, and respect among staff (Louis, 2008). If positive relationships are established among staff members, then they freely share their teaching methods and strategies and the best practices which are valued within the school community.

Contextual Influences

A school is an open system that means surrounding entities or factors affect the internal environment of a school system. Print (1993) explained that internal factors include maintenance of the physical plant, relationships among students and staff, issues of culture, individual differences, and low expectations for staff as learners. External contextual factors include opposing media, concerned board members, disputes within the community, staff’s uneasiness in working with parents and community members, relationships with district-level education departments regarding policies, communication of policies, adoptions, and directives that have significant impact on the operation of schools. 
Low-performing schools were found to be deeply affected in terms of progress in improving school by each set of contextual factors during the first work of the SEDL project. It was also found that low performing schools may be improved by addressing the influences of the contextual factors and transforming those schools into professional learning communities.  Bolam et al. (2005) suggested the dimensions of schools as a professional learning community namely, shared vision and values and supportive conditions, are the solutions for schools to deal with various contextual influences. Shared vision ensures and sustains a supportive environment for learning by enhanced relationships among students and teachers as well as high expectations for all.

Leadership

The leadership capacity of the principals is crucial for school improvement which significantly impacts and influences an organizational structure, a focus of improvement work, personal and social dynamics, contextual influences, and leadership. Morrissey (2000) reported that in the absence of a focus of improvement, administrators faced difficulty in developing and communicating a collective vision in low-performing schools. Administrators lacked clarity to model the vision through actions of the stakeholders such as staff, students, parents, and community. 
They expected the staff on the basis of their personal experiences, historical norms, and relationships to better achieve the goals of the school. Teachers were involved less in long-term planning for improvement and depended on unilateral decisions made by administrators. An inappropriate situation created an inappropriate organizational system where planning for improvement efforts, collective meetings, and daily activities of the school was lacking.
Schools as professional learning communities through supportive conditions and shared leadership perform well above the expected level where the teachers use common vision and goals as guiding principles to improve the situation. Supportive conditions encourage the staff to share their best practices and challenges to seek solutions. Hord (1997) asserts that administrators can operate well the school activities using shared values and vision with the participation of their professional teaching staff. Expectations are kept high for all the staff and students and the principals model those expectations daily in words and actions. 
Decision-making structures are developed and implemented by the principals to involve teachers in decision-making responsibilities. The administrators have the responsibility for providing supportive conditions within their schools which is another dimension of professional learning communities. For providing effective physical conditions in schools the principals need to design efficient systems for operation, communication, and learning. The actions of principals play an important role in creating such conditions where collective learning and the application of learning and sharing personal practices occur within the school.
Low performing schools may be improved through improving the capacities of teachers for teaching and learning by providing opportunities of developing their professional knowledge and skills. Research conducted by Lee, Smith and Croninger ( as cited in Morrissey, 2000) revealed that low-performing schools can overcome the implementation problems of improvements efforts by bringing changes in school operations and increasing students’ achievement when the staff and school are organized as a professional learning community.        

Conclusion

Transforming schools into professional learning communities is an interesting and challenging task for the staff members. It is important to make a paradigm shift from schools with a bureaucratic environment to schools with a democratic environment. The readiness of staff members needs to be analyzed as the first step in the process of transforming schools into professional learning communities (Morrissey, 2000).  Developing motivation among the staff members needs an effective and inspirational school principal whose leadership determines the effectiveness of the school. 
A professional learning community in schools is ensured when coordination is formed between and among the administrators, principals, teachers, educators, support staff, and students through clearly communicating the vision of the school. Also, the actions need to be modeled by the staff members to develop among students the values desired by the school. Low-performing schools will be improved only when there is a strong commitment among the staff members as well as administrators and principals to address the challenges of the school and removing barriers for improvement. Literature suggests some ways to transform a classroom into a learning community which will be discussed in the next chapter.

Chapter 04: Classrooms as learning communities

Introduction

A classroom is a social setting where the learning process takes place through interaction between teachers and students, students and students. When this process is taking place in a collaborative manner, then the classroom is known as a learning community. This chapter discusses some aspects of a classroom as a learning community. Tendencies that students demonstrate in a learning community classroom are discussed in the early sections of this chapter discussing the dimensions of a classroom involving classroom properties, processes, and structures. Later sections of the chapter include a detailed discussion of strategies to motivate students and build learning communities in a classroom.

Tendencies of students in a classroom learning community

 A classroom learning community influences students to engage in learning activities and raise their achievements. It determines how a class will evolve from a collection of individuals into a cohesive group characterized by high expectations, caring relationships, and productive inquiry. As elaborated by Arends (2004) creating a community in a classroom is a process of doing many things in the right way by the group members. Teachers take a step with the courage to develop an environment for students where knowledge is generated, concerns are shared and problems are collectively solved. Students get motivated when they explore relationships among the members and develop a sense of collective identity as a group. Following are some of the tendencies of students in classrooms where a learning community is established.

Identify common needs and purposes

The transformation of a group of students into a community is not possible without a sense of common goals and a vision. Students in a classroom need to discover the commonalities and differences to know themselves and understand others. A tendency to see to the connection between an individual’s own needs and the group goals exemplifies a community (Putnam & Burke 1992). The discovery that achievements, challenges, joys, and worries are common to all the members of a classroom encourages group bonding. Students find an identity that leads to the generation of individual and group purposes.
Creating a community of students is not only for improving their behaviors but creating a situation where bonds are developed among learners and teachers. A classroom is known as a democratic community (Sergiovanni, 1994) is aimed at creating the kinds of ties that compel students and teachers to share needs and purposes. Shared responsibility for developing norms and a commitment to these norms create a sense of belongingness among the members of a democratic classroom.   

Seeing peers as colleagues

Another tendency of students involves perceiving others as a rich source of experiences, skills, and knowledge that harmonize their own capacities. Putnam and Burke (1992) declared Students in a classroom are collaborators and they increase each other’s academic potentials. Peers are perceived as partners on a joint activity of learning and the talents of all the members are used as a common pool of skills from which each individual member can benefit.  Collaborative strategies in classrooms provide significant insights to the students to interpret and make a sense of the matter to be learned. Research conducted by Tinto (1997) explored how participation in a collaborative or shared learning group enables students to develop a network of support.  
A small supportive community of peers is formed that helps to bond students to engage in the academic and social activities in a classroom. Groups that formed within the classroom are often extended beyond it in informal meetings and study groups. Collaborative learning settings enable new students to bridge academic and social divides faced in collective sites. The students meet both social and academic needs without surrendering one in order to meet the needs of the other. The classrooms serve as the academic and social settings out of which fruitful educational activities are planned by the teachers.

Seeking self actualisation and group actualisation

Teachers in a classroom encourage students to willingly accept challenging tasks and expand their capacities while most students use resources of the class in combined exercises. Problems are solved and knowledge is shared to find satisfaction in a classroom learning community. A sense of adventure and a taste for development bring satisfaction of achievement. Teachers as lifelong learners communicate an enthusiasm for the struggle of learning. Oakes and Lipton (2003) claimed that students with high achievement motivation feel competent and expect further valuable successes so they spend more time and effort on learning.

Reflecting on past actions

Students’ reflections of past events determine the effectiveness of a classroom community. A reflective tendency involves observing, thinking, and discussing the past.  The term dialogue is sometimes used as a synonym for reflection, Burbules (as cited in Buzzelli & L’Esperance, 2000) argued that dialogue is not a basic way of posing questions and responding but a social relation that involves agreements and disagreements, failures, and success on events. Self-argument occurs in shared reflection which publically identifies gaps between intention and effect. Kohn (as cited in Oakes & Lipton, 2003) described the way students reflect in a classroom claiming that the discrepancy between thought on what would happen and what actually happened is identified and acknowledged. 
In an atmosphere where sharing reflections is the norm, the members are not afraid of failure because events can be shared. Risks are taken in a reflective culture because social norms support experimentation and trying out new ideas. On the basis of past errors, new events are planned and tested in a classroom as a group but children need to learn how to reflect on their actions. Group reflection influences students to view events as external circumstances to be examined for understanding and not as an internal character flaw to be evaluated and blamed.

Helping and being helped

Learning communities invite members to value helping each other while emphasizing there is no shame in being helped. The need for help is not considered as a weakness but as a humane activity. In an atmosphere of cooperative learning according to Putnam and Burke (1992), a person who gets help is not considered to be of lower status but the act is considered as an expression of a temporary need in a given situation.

Celebrating accomplishments

A community remembers significant events from the past and members enjoy talking of individual and collective successes and failures. To enjoy remembering a failure is so basic that it can be used as a test for an indisputable community. Celebration is an inclination among students to collect symbols of past successes and sufferings. Celebrating achievements is an attribute of effective learning schools stated by Longworth and Davies (1996) where celebrations are arranged through learning events, festivals, and parties. 
classroom that empowers group identity by planned activities of celebrations is said to be well on the way to success through developing a historical memory on the basis of past events. Students feel a deep sense of identity and their destiny of schooling. From a psychological perspective celebrating accomplishments is to reinforce students’ good behaviors in classrooms. Woolfolk (2007) suggested to teachers that one way of reinforcing students’ learning is to recognize genuine accomplishments by giving rewards for attainments of specified goals and giving values to achievements.

Dimensions of a classroom as a learning community

Classrooms are busy places where students participate in various activities to develop their academic and social capacities. Arends (2004) described that a variety of activities namely instruction, socialization, conflict management, evaluative activities, and appropriate adjustment procedures to unexpected events are performed at the same time by individual and groups in a classroom setting. Three dimensions of a classroom; properties, processes, and structures are important to understand to build a learning community.

Classroom properties

An ecological perspective is a way to study classrooms where the students and teachers interact with each other for the purpose of completing meaningful activities and tasks. Classrooms have six properties which make them a complex and demanding system (Doyle as cited in Arends, 2004). Each property is described below.

Multidimensionality

Individuals with different backgrounds, interests, and abilities join in a classroom community therefore a large number of diverse activities need to be planned and arranged for the learning needs (Oakes & Lipton, 2003). Arends describes the classroom as a place where teachers explain things, give directions, manage conflicts, assign tasks and keep records while the students read, write, engage in discussions, solve problems, form friendships and experience conflicts. To create a learning community in the classroom a teacher needs to learn how to undertake well planned multidimensional activities.

Simultaneity

While conducting an activity a teacher needs to monitor other actions performed by the students in order to handle interruptions and keep track of time. Woolfolk (2007) emphasized that teachers need to observe and note the ways in which students interact in large and small groups during activities. Teachers have to be multitasked so that while Arends (2004) explaining ideas clearly, they are watching for signs of less motivation and reluctance among the students. During discussions, teachers need to pay their attention carefully to the students’ responses, observe other students for comprehension and think of another question to be asked. Each situation represents a basic feature of a classroom that creates simultaneous occurrences of events that need to be addressed effectively learning.

Immediacy 

The third important property of a classroom is the sudden occurrences of events and their immediate impact on the behaviors of teachers as well as students. Teachers continuously interact with the students through praise, reprimand, explain and challenge while students also draw parallels in reactions with the teachers and other students (Arends, 2004). Pencils are dropped, irrelevant comments are passed and conflicts are resolved. Many of these events are unplanned and their immediacy provides a very short time for the teachers to reflect in action. To deal with immediate occurrences of events in classrooms teachers need to be able to make quick decisions to involve students in academic activities.

Unpredictability

Events in a classroom require not only immediate attention but may turn the whole situation through unpredictable and unexpected results. Sudden illness, announcements, and unplanned visits in classrooms are common. Putnam and Burke (1992) discussed that interruptions are happening frequently which affect the activities or whole lessons unpredictably at any time. Effective teachers make a list of such intruders and find solutions for dealing with unpredictable events to lessen disturbing effects.

Publicity  

In many work settings, individuals work in privacy or in a small group of people while a classroom is an open place where almost all events are observed by the students. Arends (2004) shared the opinion; a lack of privacy is prevailing in a classroom where the students observe each other’ actions with interest as well as the teachers also continuously examine students’ behaviors. Any event in a classroom is difficult whether it is a score of a test or a whisper to a neighbor to be unnoticed therefore publicity demands accuracy in performing tasks. Ineffective classrooms, teachers use strategies where students can not judge whether something has happened wrong or right with any of the students.

Formation of a history

Learning communities are gradually formed where the students share a common history through regular meetings in classrooms to accumulate a common set of experiences, norms, and routines. Students meet five days a week for months wherein early meetings shape the activities for the whole year. Oakes and Lipton (2003) asserted that each classroom develops its own norms, structures, and roles using internal procedures, patterns of interactions, and limits which are varying from class to class. In spite of variance from day-to-day activities, there is certain constancy in each class that emerges from its history. 

Processes in a classroom

Interpersonal and group processes help the students to deal with problems related to classroom culture are important for a learning community to be formed. Schmuck and Schmuck (as cited in Arends, 2004) identified six processes that are important ingredients of a classroom community and are interrelated to each other. Teachers need to develop important interpersonal and group process skills among the students and help they function as a group.

Expectations

In classrooms, the students have high expectations for the group as well as for themselves. These expectations become patterns of behaviors demonstrated over time and can influence classroom climate and the learning process. Discussing expectancy-value theories of motivation for learning Woolfolk (2007) stated that motivation among students to perform a task is perceived as the product of expectations of reaching a goal and the value of that goal for them.

Leadership  

The power and influences exerted in classrooms and their impacts on interactions and interrelations of the group are aspects of leadership. During a qualitative study of the collaborative leadership paradigm in a school, Amatea and Behar-Horenstein (2004) found that shared leadership creates a cooperative environment that is free of conflicts and tensions among the members of a group. Leadership is an interpersonal process rather than a characteristic of a person that can be used in classrooms to enhance the culture of learning and caring which encourages good behaviors among the students. 

Attraction

The students in a classroom have interpersonal skills and relationships to draw the attention of others. According to Shor (as cited in Oakes & Lipton, 2003), “In a caring and democratic classroom students apply their communication skills well where they can speak passionately about themes that are important to them. Their speech is rich and colorful when they let teachers hear their authentic voices which display lovely imaginations, interesting thoughts, deep feelings and humor” (p. 297).  Teachers help the students to create such a situation where all the members of peer groups are involved in exploring their interpersonal skills and relationships in a friendship structure. 

Norms

Shared expectations of students and teachers for classroom behavior are known as norms. Democratic norms of cooperation, support, and community play an important role in collaborative learning groups where the students are required to work well on assigned tasks (Oakes and Lipton, 2003). The norms in classrooms are significant to foster students’ collective engagement in performing academic tasks and to encourage interpersonal relationships among them.

Communication

Interaction is mostly characterized by verbal and non-verbal communication. Open and lively communications are preferred in classrooms that entail a high degree of students involvement. Putnam and Burke (1992) discussed how quick mastery by students of routines of a class provides a chance for teachers to have more communication on substantive issues with the students. Routines of a class need to be designed which support a cooperative culture involving routines for students to help each other, work in groups, maintaining the physical environment, taking responsibility, and celebrating their accomplishments.

Cohesiveness

Feelings and commitments that students and teachers possess within a classroom group as a whole are one of the important classroom processes. Oakes and Lipton (2003) claimed that group cohesiveness supports academic work and members’ well-being in a group as a community. Sharing norms, assigning roles and responsibilities in a turn-by-turn pattern may develop cohesiveness among the students of a classroom.

Classroom structures

Structures that shape classrooms and demand particular lessons involve patterns of activities and tasks that students are asked to perform.  The lessons and activities may vary in three major ways: structures of learning task, structures for participation and goals, and reward structures (Arends, 2004). In the following sections, three structures are described in detail.

Task structures 

The types of work that students accomplish in a classroom are determined by academic and social tasks and activities planned by the teachers. Tasks need to be completed in relation to the expectations of the teachers for the students to meet cognitive and social demands. Students necessarily need to complete their tasks including the content covered and exercise of required mental operations as emphasized by (Woolfolk, 2007). Classroom activities include participating in a conversation, working with other students in small groups, taking notes during lectures, and solving problems. 
Students’ learning is determined by the tasks and activities they perform. Structures of tasks vary with respect to the strategy that a particular model of teaching requires. Arends added that some learning tasks emerge from learning activities. For example, during a discussion session, any question may be posed which needs to be answered by an activity. Sometimes different task demands exist in particular academic subjects.  The significant insights are that in a classroom structure of tasks influence the behaviors of teachers and students and determine the degree of cooperation and involvement of the students.

Goal and reward structures

Another type of classroom structure is the way goals and rewards are shaped. Goals specify the type of interdependence or relationships required by students while completing a learning task. Johnson and Johnson (as cited in Woolfolk, 2007) identified three types of goal structures. Cooperative goal structures are found when students perceive that they can achieve the goals if all the students in an effort also achieve their goals. Competitive goal structures are known when they recognize that they can achieve their goal if others do not reach the goal. 
Individualistic goal structures exist when they see that their achievement of a goal is irrelevant to the goal which others achieve. Rewards are also characterized as competitive, cooperative, and individualistic. Beghetto (2006) presented the point of view that goal and reward structures influence the behaviors of the students with the purpose of mastering the task, learning, and developing a deep level of understanding.

Participation structures

The way students take part in lessons by asking questions and responding to a teacher’s queries influence teaching and learning process in a classroom. Taking the ideas of Piaget and Vygotsky about cognitive development Oakes and Lipton (2003) stated as learning is a social process in which children learn with adults or in collaboration through participating in activities within the environment.  Structures vary from lesson to lesson. 
In lectures, students mostly act as passive recipients and busy taking notes. In small groups learning activities require a different type of participation from the students (Beghetto, 2006). During discussions and debates planned in a lesson, students take part more with enthusiasm while arguing and answering questions. The teachers need to plan such activities in classrooms where the students’ participation is encouraged for meaningful learning.

Strategies for motivating students and building learning communities

One of the major goals of teaching is to motivate students to engage in meaningful learning activities and build productive learning communities in classrooms. Strategies to motivate students effectively work when they help a group of individuals develop into a cohesive learning group stated by (Arends, 2004). Effective teachers incorporate strategies interdependently to enable the motivation to be a stable aspect of their classrooms where students’ psychological, academic and social needs are met. A classroom is said to be motivating when the students find learning activities meaningful and interesting and they see the surety of their success. Strategies to create a classroom as more motivating and fit for meaningful learning are discussed in the following sections.

 Believe in students’ capabilities and attend to alterable factors

Students take many things with them to school such as basic personality characteristics, varying styles of doing things, and early childhood experiences. Effective teachers enhance students’ motivation by concentrating efforts on factors that are under their ability to control and influence. Teachers’ own behaviors and beliefs towards students particularly, those who come from diverse backgrounds and cultures, also influence students’ abilities. Arends (2004) stated that social factors namely backgrounds and parent expectations and psychological factors namely well-being, anxieties and dependencies influence students’ performance in a classroom. Believing that every child learns and perceives the world according to his/her own style may lessen the complexity of raising engagement and achievement levels among students.

Avoid overemphasizing extrinsic motivation

Reinforcement is a process during which the degree of desired behaviors among learners is increased. Explaining operant conditioning, a behavioral theory of learning Woolfolk (2003) discussed that extrinsic reinforcers in form of good grades, praise, and prizes are used by teachers to strengthen students’ desired behaviors in a classroom. The punishment which suppresses a behavior is used to avoid undesired events occur again and again during the teaching and learning process.  
Teachers need to analyze the situation (Print, 1993) before providing extrinsic rewards. Sometimes the students are intrinsically motivated to do a task that time there is no need to provide extrinsic rewards. Many students do not care about grades in schools so providing them grades will be meaningless. Extrinsic rewards are used cautiously by effective teachers and use other means of motivating students to create an effective classroom learning environment.

Create learning situations with positive feeling tones

Learning orientation and tone are crucial elements of a classroom climate. Pleasant, safe, and secure classroom communities according to humanistic theories of motivation are important for students’ motivation and addressing their needs in which students have a degree of self-determination and responsibility for learning (Woolfolk, 2007). Students’ responses to learning situations, as shared by Arends (2004), are highly influenced by the attitudes and tones of teachers. Tones are of three types known as positive, negative, and neutral feeling tones. Students tend to make more efforts in situations with positive feeling tones and less in situations with negative tones. Feeling tones in a classroom is not only the result of specific things teachers say at a particular moment but they also are the result of many other structures and processes created by teachers to produce productive learning communities. 

Build on students’ interests and intrinsic values

Students’ intrinsic motivation and their interests and curiosity play a significant role in providing productive learning experiences for learners. a teacher can use a number of techniques to relate learning materials and activities to students’ interests. Woolfolk (2007) suggested teachers make interesting lessons by relating to daily life activities, using the names of students, and making materials attractive and artistic. Another way of making lessons interesting is to employ games, puzzles, and other activities which create motivation among students to participate. 
Field trips, simulations, music, guest speaker and a variety of teaching methods namely discussions, small group work, inquiry, and projects can also attract students’ attention to classroom work. It is important to keep in mind that stressing new or attractive materials sometimes distracts students from learning a topic. Sometimes new interests are formed through learning a new topic. Teachers need to be careful in providing materials that are new and related to students’ interests. 

Structure learning to accomplish flow

Teachers structure learning activities emphasizing intrinsic values to increase students’ involvement and flow of experiences. The flow of experiences requires the challenge of a particular learning activity corresponds to the level of learners’ skills. Clear and explicit goals through extended engagement and involvement of students in tasks also produce a flow of learning experiences (Beghetto, 2006). Relevant and meaningful feedback regarding the conduction of activities is also important for producing a flow of experiences. 
Arends (2004) stated that establishing a flow is not easy in classrooms that are culturally diverse as identified by. Learning activities that appear to be interesting and challenging in a certain situation may give little meaning to students with different cultures and experiences. Making meaningful connections with students may prevent teachers’ frustrations due to a lack of students’ engagement in tasks and students’ dissatisfaction regarding attention to their needs.

Use feedback and do not excuse results failures

Feedback on a good performance enhances intrinsic motivation and on poor performance provides information concerning what needs to be improved. Specific, immediate, and non-judgmental feedback is said to be effective. Woolfolk (2007) stated that internal attributions such as efforts or lack of efforts, willingness, and commitment need to be focussed on rather than external attributions such as luck, shortage of time, and a lack of resources while providing feedback. It should enable the students to realize that what they did not do rather than what they can not do. 
Putnam and Burke (1992) added that some teachers do not want to embarrass students by drawing attention to incorrect performance as it is easier to accept excuses for failures than of dealing with them with the fact of failure. These actions are often practiced by teachers. Effective teachers have high expectations for all students and if anything goes wrong, it is brought to the attention of students and provided feedback to do correctly.

Attend to students needs

Individuals work for achievement, belonging to a group of colleagues, and satisfy needs for choice and self-determination. Achievements, belonging, and choices are such motives that play an important role in determining students’ efforts in learning activities and their persistence (Arends, 2004). Students satisfy their needs for self-determination and influence when they get a chance to say something or have some authority in a classroom during learning tasks. Teachers can provide choices and a sense of determination by: holding weekly planning sessions with students and include their views about activities performed. 
And those that will be performed next; assigning students important tasks to be performed and using cooperative learning and problem-based learning strategies. Woolfolk (2007) while discussing humanistic theories of motivation stated that needs of belonging are important to be satisfied in groups. Arrangements may be done using some procedures where students increase their affiliation with other colleagues. Procedures may be: making sure all students know each other’s names in a class; initiate cooperative goal and reward structures; take time to help students develop as a group.

Attend to the structure of goals and difficulty of instructional tasks

The ways learning goals and tasks are structured and performed are important for developing an effective classroom. Two aspects of structures important to be focussed on: goal structures and task difficulty given by (Arends, 2004). Competitive goal structures create situations where students compare themselves with others while cooperative goal structures lead to interdependency and shared activities for success. A close connection is found between the ways goals are structured and the difficulty level of goals that students choose. High goals which are unachievable set by students may be changed into realistic goals while low goals may be raised to an appropriate level. Teachers need to keep in mind that students will be motivated to be consistent for a longer period with realistic goals.
 Another factor that influences students’ motivation is the degree of difficulty of a learning task and the magnitude of effort required to complete it. Too easy tasks require a little amount of effort and produce no motivation while too difficult tasks are also not motivational requiring a very high degree of effort. Vygotsky (as cited in Woolfolk, 2007) in his social cognitive development theory found that students take interest in tasks that are within their zone of proximal development. Tasks should neither be too easy nor too difficult for students to accomplish. Effective teachers adjust learning tasks according to the level of difficulty with respect to students’ abilities. Special challenges need to be provided to fast learners while more support and assistance need to be provided to slow learners in a classroom.

Use multidimensional tasks

The academic needs of students with diverse backgrounds in a classroom are addressed by providing multidimensional tasks. Teachers plan their teaching for a diverse group by offering learning opportunities. In such opportunities, students can take part in activities together as a community and practice tasks that are challenging and motivating. Cohen (as cited in Arends, 2004) “Tasks known as multidimensional are: intrinsically interesting, rewarding and challenging; include more than one answer to solve a problem; allow different students to make different contributions; involve various mediums to engage the senses of sight, hearing and touch; require a variety of skills and behaviors and requiring reading and writing” (p. 164). The multidimensional technique emphasizes work to be done collectively on interesting tasks and problems where students contribute with respect to their own backgrounds, abilities, and interests.

 Facilitate group development and cohesion

Developing a productive classroom environment ensures students’ enhanced motivation for learning and maximizing achievements. For that purpose, teachers need to pay attention to the social and academic needs of students and encourage them to grow as a group. Putnam and Burke (1992); Shmuck and Schmuck (as cited in Arends, 2004) found that classroom groups develop in similar patterns in five stages.
Stage 1: Inclusion and   membership
Early in classroom life, students seek a place for themselves in the peer group. Students want to present a good image and are on their good behavior. Teachers have great influence during this period because of their assigned authority. 
Stage 2: Rules and routines
Members are very concerned about what is expected of them. Students want to understand the way the class will operate and the rules that will govern their behavior.
Stage 3:  Influence and collaboration
Members of a class enter into two types of power struggles. One tests the authority of the teacher and the other establishes the peer group pecking order. If tensions can not be resolved and power relationships balanced, the group can not move along productively to the next stage.
Stage 4: Individual and academic achievement
The classroom enters a stage of development for working productively on academic goals. Students during this stage can set and accomplish goals and work together on tasks. The classroom can also be pulled back into earlier stages during this stage.
Stage 5: Self-renewal/ transition/closure
At this stage, members can think about their continuous growth and about taking on new and more challenging tasks. This is also a stage that can produce conflict because the change in tasks will perhaps upset earlier resolutions around membership.

Conclusion

Building communities in classrooms is not an easy task and it requires teachers to have a deep understanding of psychological, sociological, and philosophical influences on the learning process. This also requires the willpower of the teachers to provide such an environment where learners will develop their personalities through participating in classroom activities. A classroom is a real learning community when all the students meet their academic, social, and psychological needs. A teacher needs to analyze and understand the processes, structures, and properties of a classroom. 
Before going to transform it into a learning community. As some aspects of the teaching and learning process namely students’ interests, motivation, needs of belonging, safe and secure environment compel teachers to implement a humanistic approach to motivation in an effective learning classroom. Building learning communities in classrooms are possible when there is a professional learning community of educators working for education and when a school functions as a learning community.

Chapter 5: Conclusion

A learning process takes place in a social setting through interactions among the participants. Inquiry is one of the important strategies to generate meaningful learning in where the learners collaboratively apply their learning to solve problems related to addressing the learning needs within a group.  Smith, Ewing, and Cornu (2003) discussed that people interpret and organize their experiences to make a sense of the world and help others to do the same. The term used in the early sections of this study for organized groups of people who generate learning. 
The members of a learning community need to have a shared vision and values, shared leadership, and mutual trust. Educators, principals, teachers, and parents have significant roles to play in creating an environment in educational institutions where students are provided with opportunities to collaborate for shared discovery and learning. To conclude this study the following themes have been chosen.
·   Maximizing learning through collaboration
·        Learning is a process of how to learn
·        Dynamic schools may ensure desired outcomes
·        Bringing a change in schools
·        Learners in classrooms

Maximizing learning through collaborative efforts

Learning communities function around common goals which are set by the members for themselves and it is the responsibility of each member to contribute in collective efforts to achieve the shared goals of a group. When a group of educators comes together for the purpose of maximizing their professional learning then it becomes a professional learning community. A need to come together is felt by educators when they find challenges in their effort to educate others. While solving problems collectively they set common goals to improve their learning as well as helping others to learn. 
This needs a tie among the educators to share their experiences and practices. Hargreaves (2003) shared that a group of professionals bring together different knowledge, skills, and values which help the group in promoting learning and problem-solving. A community of professional learners is said to be an effective group when there are certain characteristics demonstrated by the participants as a whole.
A community of learners is characterized as effective due to shared leadership, a common vision and goals, collaborative teamwork, collective actions, and experimentations, and continuous struggle for improvement.  A shared leadership involves a common understanding among the members, Hord (1997) was of the opinion that all the participants are responsible to solve problems, take initiatives and make decisions for individual and collective learning. A common vision and goals direct the member to take part in the collaborative efforts of the group. 
In the context of a learning group of professionals in education, particular teams are organized to perform particular tasks which function interdependently to achieve the common goals of the group. To improve learning about how to effectively provide services relevant to the teaching and learning process, group members engage themselves in collective actions and experimentations. When learning is generated in a group through shared discovery and problem-solving, members get motivated to learn more leading to a continuous effort for further learning.

Learning is a process of how to learn

Learners in teams involve themselves in an inquiry process to make the sense of what they experience during interactions within their environment. Inquiry is an ongoing process during which the members of the team apply prior knowledge, skills, and abilities to extend their understanding. Morrissey, (2000) suggested that the involvement of participants in inquiry brings about changes in practices and seeking the consequences in a situation. Learning is a cyclical process that motivates a person to change his/her practices and changing practices leads to further learning to be taken place. There is a mutual relationship between learning and changing practices. 
Members of a group value their involvement in learning opportunities during inquiry. To develop such groups the members need to create supportive conditions, share leadership, and encourage collective learning among them. The sustainability of such groups depends upon the time given to members to perform tasks, deal with dilemmas, and address problems for meeting needs of collective learning.  Louise (2008) stated members need to be able to solve problems related to assigned tasks. Collaborative teams need to be cohesive while planning for change and stability when team members are possessing diverse experiences and skills.

Dynamic schools may ensure desired outcomes 

For a dynamic professional community of a school the practice of three major processes namely planning, execution, and evaluation is important.  Effective planning and executing need a shared leadership that develops a vision and shared goals which the principal, teachers, support staff, and other members use as a guideline to achieve common goals through cooperative actions.  Evaluation involves decision-making on the actions performed by the staff members within the school. In the framework of shared leadership. 
Each staff member is responsible to create an environment where problems are solved, alternative solutions are identified and all act as learners. School’s focus is on students’ learning as a common goal as Haberman (2004) asserted that effective school communities have one of the common attributes, a common vision that makes the climate of learning the highest priority. The principal encourages positive relationships among the teachers, administrative staff, and parents. It is believed that students are capable of learning. Shared values and purposes bind the staff members all together.
Teachers and other staff possess a set of diverse skills, knowledge, interests, and abilities, when such potentials are used collaboratively, new and innovative patterns of teaching and learning are devised. Miller (2000) stated that the diversity of patterns and ideas relevant to learning encourages openness to experimentation, innovation, and flexibility in the teaching and learning process. A collaborative culture that includes mutual trust, respect, and norms among the staff is required to perform collaborative actions. 
The teachers may discuss issues, show disagreements, share successes and failures freely to maximize the chances to achieve common goals. Shared vision and goals, collaborative work, creative actions, and mutual understanding among the staff of a school produce desired results.  An improvement in students’ learning, a supportive culture, authentic assessment procedures, enhanced capacities of staff, and increased interactions between teachers and students are areas that need to be created in dynamic schools.

Bringing a change in schools

 Addressing issues in schools is a process of bringing positive change into it. Certain issues may act as barriers and resisting change by staff members can become the cause of low performances of schools. As discussed in chapter three the core issues of low performing schools are: a lack of organizational structure; poor attention to students’ learning; a culture of distrust; irrelevant influences of contextual factors; and a lack of leadership. Through providing supportive conditions that involve the provision of time, effective channels of communication, and opportunities for collaboration, organisational structures may be improved. The issue of students’ learning may be addressed through: supportive and shared leadership; shared vision and values; and collective learning and application in low-performing schools. 
Hargreaves (2003) stated that ineffective schools, their infrastructure, values , and vision are clearly established and articulated among staff. Ensuring supportive conditions and sharing personal practices are solutions to the issues of trust and relationships among the staff.  Louis, (2008) asserted that shared personal practices develop sincerity, trust, and respect among staff in schools. If positive relationships are established among staff members, then they freely share their teaching methods and strategies which are valued within the school community. Shared vision and values and supportive environment are the solutions to deal with various contextual influences. Shared leadership is an important aspect of a school that influences all issues related to effective performance. Decisions are made by involving all the staff members in achieving goals in shared leadership.

Learners in classrooms

Three aspects of a classroom namely properties, processes, and structures are important to understand for teachers to provide effective learning. A teacher needs to learn how to frame learning opportunities, how to structure tasks, and develop effective processes. Properties of multidimensionality, simultaneity, unpredictability, publicity, and formation of history are found in a classroom. Processes include expectation, leadership, attraction, norms, and cohesiveness. Finally, structures include task structure, goal and reward structure, and participation structure. It is important for teachers to learn to create a balance between properties, processes, and structures. Building a community of learners in a classroom academic, psychological and social needs is important to be addressed by the teachers.